Privacy Policy
This Privacy Policy explains how Malig Accountants & Consultants collects, uses, stores and protects personal information submitted through this website, including quote requests, appointment bookings, contact enquiries and related client communications.
1. Who We Are
Malig Accountants & Consultants is a South African accounting and advisory practice offering bookkeeping, tax, payroll, company support, business setup and related consulting services to businesses and individuals.
2. Information We Collect
When you use our website, we may collect the information you choose to provide, including:
- Full name, company name, email address and phone number.
- Quote request information, selected services and business details.
- Appointment booking details, preferred dates, times, notes and requested services.
- Messages sent through our website contact form.
- Administrative records created when our team manages leads, appointments, pricing or staff access in the admin system.
3. How We Use Your Information
We use personal information only for legitimate business purposes connected to our services. This includes responding to enquiries, preparing and sending quotes, arranging appointments, providing requested accounting or advisory support, managing client communication and maintaining internal records for service delivery, compliance and audit purposes.
4. Emails, Quotes and Appointment Records
If you request a quote or book an appointment, the information you submit may be stored in our internal systems and copied to our team by email so we can assist you promptly. Appointment confirmation emails may include calendar invite attachments. Quote and appointment activity may also be recorded in our admin audit log for operational and accountability purposes.
5. Sharing of Information
We do not sell your personal information. We may share information only where reasonably necessary to provide our services, comply with legal obligations, protect our rights, or use trusted technical service providers such as website hosting, email or communication tools that support our operations.
6. Data Security
We take reasonable steps to protect the information submitted through our website and internal administration systems. While no internet-based platform can guarantee absolute security, we use access controls, restricted admin areas and operational safeguards designed to reduce unauthorized access, misuse or disclosure.
7. Retention of Information
We retain information for as long as reasonably necessary to respond to your enquiry, provide services, maintain business records, comply with legal, tax or regulatory requirements, and support internal audit and administrative processes.
8. Your Rights
You may contact us to request access to personal information we hold about you, ask us to correct inaccurate information, or raise concerns about how your data is handled. We will consider such requests in line with applicable South African privacy and record-keeping obligations.
9. Contact Us
If you have any privacy-related questions or requests, please contact us: